{"id":23312,"date":"2022-02-08T12:42:45","date_gmt":"2022-02-08T17:42:45","guid":{"rendered":"https:\/\/carolinadigitalphone.com\/?page_id=23312"},"modified":"2025-10-14T15:37:47","modified_gmt":"2025-10-14T19:37:47","slug":"randy-williams","status":"publish","type":"page","link":"https:\/\/carolinadigitalphone.com\/leadership-team\/randy-williams\/","title":{"rendered":"Randy Williams"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23312\" class=\"elementor elementor-23312\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-49e4af43 elementor-section-full_width elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"49e4af43\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34069c80\" data-id=\"34069c80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3e022166 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"3e022166\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6642d360\" data-id=\"6642d360\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-413a95f2 elementor-widget elementor-widget-image\" data-id=\"413a95f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"651\" height=\"434\" src=\"https:\/\/carolinadigitalphone.com\/wp-content\/uploads\/2020\/12\/Randy.webp\" class=\"attachment-large size-large wp-image-13472\" alt=\"Randy Williams, Support Manager for Carolina Digital Phone\" srcset=\"https:\/\/carolinadigitalphone.com\/wp-content\/uploads\/2020\/12\/Randy.webp 651w, https:\/\/carolinadigitalphone.com\/wp-content\/uploads\/2020\/12\/Randy-300x200.webp 300w\" sizes=\"(max-width: 651px) 100vw, 651px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6bc51947\" data-id=\"6bc51947\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-403d3ad6 elementor-widget elementor-widget-heading\" data-id=\"403d3ad6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Randy Williams\u200b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e0c269b elementor-widget elementor-widget-heading\" data-id=\"2e0c269b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Voice Services Engineer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58b18bcc e-grid-align-left e-grid-align-mobile-center elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"58b18bcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-69fe83b\" href=\"https:\/\/www.linkedin.com\/in\/randy-williams-034b4aa1\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-53f2b8ee elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"53f2b8ee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7f97d3a1\" data-id=\"7f97d3a1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a21eaa8 elementor-widget elementor-widget-text-editor\" data-id=\"1a21eaa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><em>Please share a little bit about yourself with our customers:<\/em><\/strong><br \/>I currently live within a 10-mile radius of where I have lived my entire life: the Greensboro\/Summerfield, NC area. I have worked in the telecommunications\/VoIP field for most of my career. I enjoy seeing how it all comes together when we place a phone on a desk and our customer can make and receive calls for the first time \u2014 it\u2019s MAGIC! I have been married my wonderful wife Delane for nearly 40 years, and we have two fantastic sons, Jordan and Jeremy. Our entire family loves to serve at our church. Jeremy is a drummer in the praise band, Jordan is a greeter, and my wife and I serve in the Children&#8217;s Ministry.<\/p><p><em><strong>What do you love most about your job?<\/strong><\/em><br \/>What I love most is playing a key role providing top notch customer service to our customers. I also enjoy interacting with our customers and learning about some aspects of their life outside of work. Some of our customers have very interesting hobbies!<\/p><p><em><strong>What do you feel separates Carolina Digital Phone from other companies?<\/strong><\/em><br \/>There are many things that separate us from other companies, but I would say the biggest is that our customers can actually get in touch with us when they need to! We have a 611 number that directly connects to our Customer Care team, which is located right here in Greensboro, NC. We provide the best local service and understand our customers\u2019 unique business in order to provide guidance, advice and support that keeps them strong and successful.<\/p><p><em><strong>Do you have a customer success story that you would like to share?<\/strong><\/em><br \/>Here is one of my all-time favorite customer success stories: Nicky, our CEO and owner, received a call late one afternoon from a local business that was completely down with their current service provider. What did we do about that? We were at their location the next morning before they opened, plugging in phones so that they could operate their business that day. This is the type of above and beyond customer service we strive to provide all of our customers!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Randy Williams\u200b Voice Services Engineer Linkedin Please share a little bit about yourself with our customers:I currently live within a 10-mile radius of where I have lived my entire life: the Greensboro\/Summerfield, NC area. I have worked in the telecommunications\/VoIP field for most of my career. I enjoy seeing how it all comes together when we place a phone on a desk and our customer can make and receive calls for the first time \u2014 it\u2019s MAGIC! I have been married my wonderful wife Delane for nearly 40 years, and we have two fantastic sons, Jordan and Jeremy. Our entire&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":8223,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23312","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Randy Williams - Carolina Digital Phone<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carolinadigitalphone.com\/leadership-team\/randy-williams\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Randy Williams - Carolina Digital Phone\" \/>\n<meta property=\"og:description\" content=\"Randy Williams\u200b Voice Services Engineer Linkedin Please share a little bit about yourself with our customers:I currently live within a 10-mile radius of where I have lived my entire life: the Greensboro\/Summerfield, NC area. 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