{"id":26391,"date":"2023-12-27T09:19:41","date_gmt":"2023-12-27T14:19:41","guid":{"rendered":"https:\/\/carolinadigitalphone.com\/?p=26391"},"modified":"2023-12-27T09:19:44","modified_gmt":"2023-12-27T14:19:44","slug":"compare-spectrum-business-connect","status":"publish","type":"post","link":"https:\/\/carolinadigitalphone.com\/compare-spectrum-business-connect\/","title":{"rendered":"Compare Spectrum Business Connect With Carolina Digital Phone"},"content":{"rendered":"\n<p>At Carolina Digital Phone, we encourage our potential customers to perform due diligence when comparing our VoIP business phone system with our competitors, such as Spectrum Business Connect, 8&#215;8, Ring Central, Vonage, etc. Why do we welcome competition instead of avoiding it? Because we are extremely confident that when our potential customers conduct a rigorous &#8220;apples to apples&#8221; evaluation, they will objectively determine that we are the smart choice.&nbsp;<\/p>\n\n\n\n<p>Below, we highlight the three pillars &#8212; which we call the &#8220;3 Ps&#8221; &#8212; that separate and elevate us from Spectrum Business Connect (and the rest, big and small): PEOPLE, PRODUCT, and PRICING.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-people\">People<\/h2>\n\n\n\n<p>When you choose us, you are getting more than a state-of-the-art VoIP business phone system: you are getting the <a href=\"https:\/\/carolinadigitalphone.com\/why-carolina-digital-phone-is-the-best-at-what-we-do\/\">BEST TEAM IN THE INDUSTRY<\/a>! Carolina Digital Phone is a knowledgeable local leader in the cloud-based communications industry. With decades of computer and cloud-based technology experience, we know the industry inside and out. We constantly work to improve our products and services to remain competitive and cutting-edge.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-local-customer-service\">Local Customer Service<\/h3>\n\n\n\n<p>When you call Spectrum or other vendors, you might be speaking with someone at a call center in Texas &#8212; or on the other side of the world. <a href=\"https:\/\/carolinadigitalphone.com\/insist-on-local-tech-support\/\">We are located in downtown Greensboro<\/a>, and you&#8217;ll get to know us by first name &#8212; just like a trusted friend who is there for you when you need them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-responsive-customer-service\">Responsive Customer Service<\/h3>\n\n\n\n<p>We are also extremely responsive. If we aren&#8217;t able to answer your call (which can happen on occasion), then you can expect a call-back within minutes, or hours at most. With some other companies, you&#8217;re lucky to hear back within a few business days.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-personalized-customer-service\">Personalized Customer Service<\/h3>\n\n\n\n<p>What if you have a question or issue outside of normal business hours about something like internet speed, download speed, or anything else? No problem! Our technical support line is available 24\/7 and staffed by a team member&#8211; not someone in a call center who knows where&#8230; Just dial 611 from any device connected to our VoIP business phone system (digital desk phone, web\/softphone, or mobile app) and we&#8217;ll be there to answer your call, day or night. Our customers know they will be treated like family, not like just another number.<\/p>\n\n\n\n<p>Simply put, the (not-so) secret of our success &#8212; and more importantly, the success of our MANY customers &#8212; is that when they choose us, THEY GET US. And so will you!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-product\">Product<\/h2>\n\n\n\n<p>*So, let&#8217;s pull back the curtain on a fact that we are happy to publicize, but other companies really try and keep it under wraps: everyone pretty much offers the same technology. Yes, there can be some differences, but they are relatively minor.<\/p>\n\n\n\n<p>And so, if the technology is (generally) the same, when it comes to product where is the gap between us and our competitors? THE FEATURES.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-feature-rich\">Feature-Rich<\/h3>\n\n\n\n<p>Most other companies &#8212; including Spectrum Business Connect &#8212; have offer features in &#8220;tiers.&#8221; For example, if you want features like <a href=\"https:\/\/carolinadigitalphone.com\/big-news-we-are-now-offering-enhanced-voicemail-to-text-for-free\/\">voicemail-to-email with transcription<\/a>, call recording, or even mobile apps, then you have to pay for a higher tier.<\/p>\n\n\n\n<p>Is this practice basically anti-customer? Definitely. But that doesn&#8217;t stop vendors from doing it. Some of them even claim that this is &#8220;mandatory&#8221; and they aren&#8217;t making any extra profit. Of course, this is a lie.&nbsp;<\/p>\n\n\n\n<p>Well, at Carolina Digital Phone, call us old-fashioned, but we don&#8217;t think lying to our customers is good business ethics.&nbsp;&nbsp;<\/p>\n\n\n\n<p>That&#8217;s why when you choose our VoIP business phone system, you get OVER 150 FEATURES at absolutely no extra cost, including our <a href=\"https:\/\/carolinadigitalphone.com\/business-phone-app\/\">easy-to-use mobile app for iOS and Android<\/a>. Our competitors don&#8217;t want you to know about this&#8230;but we do!&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-pricing\">Pricing<\/h2>\n\n\n\n<p>We have already started the discussion about pricing, so let&#8217;s dive deeper. Unlike our competitors:&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-additional-service\">Additional Service<\/h3>\n\n\n\n<p>We offer a <a href=\"https:\/\/carolinadigitalphone.com\/pricing\/\">basic plan that starts as low as $6 per user, per month<\/a>. Plus, you are free to choose from among ANY internet providers, including your existing ISP. Spectrum Business Connects starts at $19.99 per user, per month, and must be on a 2-year term. What&#8217;s more, to get this limited-time monthly rate, you must bundle VoIP with Spectrum Internet, which costs an additional $49.99\/month for the first 12 months. After that, &#8220;standard business pricing&#8221; applies (currently the cheapest of plan options is $64.99\/month, but this could certainly be higher 12 months from now; there is no guarantee it will stay at this level, and you can expect to pay more if you need the fastest internet speed regardless of the promotional period).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-no-hidden-fees\">No Hidden Fees<\/h3>\n\n\n\n<p>We do NOT have small print in our agreements that allow us to raise your fee. For example, if you enter into a 5-year agreement at cost of $250 per month, then guess how much you&#8217;ll be paying 5 years from now? That&#8217;s right: $250 per month. Our competitors typically pass these ongoing increases onto their customers (just like how you keep paying more&#8230;and more&#8230;and more for your cell phone). We don&#8217;t do this kind of thing &#8212; never have, and never will. And what if you don&#8217;t want annual contracts or multi-year contracts? That is no problem, either. You can go month-to-month if you wish. It&#8217;s totally up to you, which is how it should be!&nbsp;<\/p>\n\n\n\n<p>We do NOT tack on all kinds of taxes and fees on our phone service &#8212; including some that sound legitimate but are completely bogus (read this article to learn about the <a href=\"https:\/\/carolinadigitalphone.com\/7-digital-phone-service-fees-you-shouldnt-pay\/\">7 VoIP &#8220;fees&#8221; you should never pay!<\/a>).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-final-word\">The Final Word<\/h2>\n\n\n\n<p>Some VoIP vendors are afraid of competition. At Carolina Digital Phone, we LOVE competition, because we have full confidence that when our customers do an apples-to-apples analysis, they will conclude that on the three things that matter most in the big picture &#8212; PEOPLE, PRODUCT, and PRICING &#8212; we win every time, and more importantly, so do our customers! See for yourself by reading our <a href=\"https:\/\/www.google.com\/search?q=google+reviews+for+carolina+digital+phone&amp;oq=google+reviews+for+carolina+digital+phone&amp;gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRigATIKCAIQIRigARiLAzIKCAMQIRigARiLAzIKCAQQIRirAhiLAzIKCAUQIRirAhiLA9IBDTU2MzM4OTY1ajFqMTWoAgCwAgA&amp;sourceid=chrome&amp;ie=UTF-8#lrd=0x885319215735febd:0x9032bc01a7b44e86,1,,,,\" target=\"_blank\" rel=\"noreferrer noopener\">Google Reviews<\/a>.<\/p>\n\n\n\n<p><strong>Ready to get started? <a href=\"https:\/\/carolinadigitalphone.com\/\">Contact Carolina Digital Phone<\/a> now at <\/strong><strong>(336) 544-4000 for your free guided demo and consultation.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Carolina Digital Phone, we encourage our potential customers to perform due diligence when comparing our VoIP business phone system with our competitors, such as Spectrum Business Connect, 8&#215;8, Ring Central, Vonage, etc. Why do we welcome competition instead of avoiding it? Because we are extremely confident that when our potential customers conduct a rigorous &#8220;apples to apples&#8221; evaluation, they will objectively determine that we are the smart choice.&nbsp; Below, we highlight the three pillars &#8212; which we call the &#8220;3 Ps&#8221; &#8212; that separate and elevate us from Spectrum Business Connect (and the rest, big and small): PEOPLE, PRODUCT,&#8230;<\/p>\n","protected":false},"author":5,"featured_media":26392,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[256,194,192,239],"tags":[653,706,705],"class_list":["post-26391","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-technologies","category-business-telephone","category-business-voip-systems","category-reviews","tag-business-voip","tag-compare","tag-spectrum"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Compare Spectrum Business Connect With Carolina Digital Phone<\/title>\n<meta name=\"description\" content=\"Considering Spectrum Business Connect? 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