{"id":26689,"date":"2023-12-13T08:58:25","date_gmt":"2023-12-13T13:58:25","guid":{"rendered":"https:\/\/carolinadigitalphone.com\/?p=26689"},"modified":"2023-12-14T16:19:12","modified_gmt":"2023-12-14T21:19:12","slug":"our-new-years-resolutions-for-2024","status":"publish","type":"post","link":"https:\/\/carolinadigitalphone.com\/our-new-years-resolutions-for-2024\/","title":{"rendered":"Our New Year\u2019s Resolutions for 2024"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"26689\" class=\"elementor elementor-26689\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b3e04e5 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"5b3e04e5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64acbaa0\" data-id=\"64acbaa0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b467405 elementor-widget elementor-widget-text-editor\" data-id=\"b467405\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p>Carolina Digital Phone is proud to be one of the oldest VoIP business phone system companies in North Carolina. And as we get set for our 23rd year in the telecommunications industry \u2014 and ALL of those years with the SAME LOCAL OWNERSHIP \u2014 here are our New Year\u2019s Resolution ideas for 2024:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>We resolve to continue offering the industry\u2019s <a href=\"https:\/\/carolinadigitalphone.com\/local-service-is-a-must-for-your-small-business-phone-system\/\">BEST LOCAL SERVICE<\/a>. Unlike many other VoIP business phone system companies, we do not outsource our service. All our experts are local, full-time employees who have been on the team for years and continue building strong relationships with our customers.<\/li>\n\n<li>We resolve to continue being <a href=\"https:\/\/carolinadigitalphone.com\/ways-our-competitors-lose-customers\/\">extremely responsive to our customers<\/a>, typically responding to communications within minutes. We staff our 24-hour support desk &#8211; it is NOT AUTOMATED. This is important when your business needs \u201cround-the-clock\u201d support. There is nothing worse than calling customer support after business hours and ending up in voicemail. Worse yet, your email, text, or form is not looked at until the next business day (or perhaps even later than that!).<\/li>\n\n<li>We resolve to continue \u201cover-engineering\u201d our system and infrastructure for high traffic demands, which means that quality does not drop during times of peak demand. Currently, we have three 1GB fiber synchronous connections with full Border Gateway Protocol (BGP) routing for home and business customers. In addition, we have <a href=\"https:\/\/carolinadigitalphone.com\/platform\/\">three carrier-class data centers<\/a> located in downtown Greensboro, NC, Research Triangle Park, NC (known as North Carolina\u2019s MCNC.ORG), and the Equinix Data Center in Dallas, Texas.<\/li>\n\n<li>We resolve to continue SAVING OUR CUSTOMERS MONEY in many surprising ways. Unlike many other VoIP business phone system vendors, we do not charge state sales tax on our service (only hardware\/equipment), because this is not required by law. In addition, we do not charge a range of other optional \u2014 or in some cases bogus \u2014 extra fees. Simply put, we help our customers save extra money! For a full list of digital service fees in 2024 (and beyond) we continue NOT charging, <a href=\"https:\/\/carolinadigitalphone.com\/7-digital-phone-service-fees-you-shouldnt-pay\/\">click here<\/a>.<\/li>\n\n<li>We resolve to continue safeguarding our customers from risks and threats. Our system runs on a private and highly secure data network. That system is protected by end-to-end encryption mechanisms (e.g. Transport Layer Security\/TLS and Secure RTP for transmitting media). We also maintain strict security measures and are compliant with FCC rules and regulations. Unlike some VoIP providers, this includes compliance with <a href=\"https:\/\/carolinadigitalphone.com\/carolina-digital-phone-introduces-stir-shaken-robocaller-protection\/\">STIR\/SHAKEN <\/a>standards to thwart ID spoofing and combat spam and robocalls.<\/li>\n\n<li>We resolve to keep our prices extremely low and affordable. For instance, our <a href=\"https:\/\/carolinadigitalphone.com\/pricing\/\">pricing for basic phone plans<\/a>, and more advanced plans are very attractively priced. We know that today\u2019s businesses need to \u201cdo more with less\u201d and achieve various spending and financial goals, and we are part of that strategy and solutions!<\/li>\n\n<li>Last but certainly not least: we resolve to continue giving back to our community. We resolve to invest in people and organizations that are doing remarkable, often life-changing work. Our efforts in the community earned us <a href=\"https:\/\/www.youtube.com\/watch?v=IBBpomRO_zQ&amp;t=13s\">The Community Contributor Small Business Award <\/a>from the Greensboro Chamber of Commerce. We look forward to continuing this legacy of investing in our local economy and giving back to the community.<\/li>\n<\/ol>\n\n<h2 id=\"h-we-don-t-just-make-promises-we-keep-them\" class=\"wp-block-heading\"><strong>We Don\u2019t Just Make Promises \u2014 We Keep Them!<\/strong><\/h2>\n\n<p><a href=\"https:\/\/fisher.osu.edu\/blogs\/leadreadtoday\/why-most-new-years-resolutions-fail\">Only 9% of people<\/a> who make New Year\u2019s Resolutions complete them. And 23% quit by the first week of January! This includes fitness goals, getting rid of bad habits, leading a more balanced life, and more empty promises. At Carolina Digital Phone, there should be no doubt that we will achieve ALL of our 2024 resolutions because doing the right things in the right way \u2014 and delighting our customers \u2014 is in our DNA. That doesn\u2019t change from year to year!<\/p>\n\n<h2 id=\"h-contact-us-now\" class=\"wp-block-heading\"><strong>Contact Us Now<\/strong><\/h2>\n\n<p><em><strong>We invite you to discover the <a href=\"https:\/\/carolinadigitalphone.com\/\">Carolina Digital Phone<\/a> difference and see why we are one of the most trusted and recommended VoIP business phone system companies in North Carolina. Call us at (336) 544-4000. We can connect with your team in-person at your location, or over the web.<\/strong><\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Carolina Digital Phone is proud to be one of the oldest VoIP business phone system companies in North Carolina. And as we get set for our 23rd year in the telecommunications industry \u2014 and ALL of those years with the SAME LOCAL OWNERSHIP \u2014 here are our New Year\u2019s Resolution ideas for 2024: We Don\u2019t Just Make Promises \u2014 We Keep Them! Only 9% of people who make New Year\u2019s Resolutions complete them. And 23% quit by the first week of January! This includes fitness goals, getting rid of bad habits, leading a more balanced life, and more empty promises&#8230;.<\/p>\n","protected":false},"author":5,"featured_media":26690,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,226,114,192,363,1],"tags":[16,580,771],"class_list":["post-26689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-business-growth","category-business-telephone-system","category-business-voip-systems","category-customer-service","category-uncategorized","tag-better-customer-service","tag-new-years-resolution","tag-resolutions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our New Year\u2019s Resolutions for 2024 - Carolina Digital Phone<\/title>\n<meta name=\"description\" content=\"Carolina Digital Phone offers the only local VoIP business phone system in NC. 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