{"version":"1.0","provider_name":"Carolina Digital Phone","provider_url":"https:\/\/carolinadigitalphone.com","author_name":"Nicky Smith","author_url":"https:\/\/carolinadigitalphone.com\/author\/nicky\/","title":"Hosted Cloud Phone System Frequently Asked Question: \u201cWhat Kind of Support Do You Offer?\u201d - Carolina Digital Phone","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"MYtGilHs2z\"><a href=\"https:\/\/carolinadigitalphone.com\/hosted-voip-phone-system-frequently-asked-question-what-kind-of-support-do-you-offer\/\">Hosted Cloud Phone System Frequently Asked Question: \u201cWhat Kind of Support Do You Offer?\u201d<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/carolinadigitalphone.com\/hosted-voip-phone-system-frequently-asked-question-what-kind-of-support-do-you-offer\/embed\/#?secret=MYtGilHs2z\" width=\"600\" height=\"338\" title=\"&#8220;Hosted Cloud Phone System Frequently Asked Question: \u201cWhat Kind of Support Do You Offer?\u201d&#8221; &#8212; Carolina Digital Phone\" data-secret=\"MYtGilHs2z\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/carolinadigitalphone.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/carolinadigitalphone.com\/wp-content\/uploads\/2019\/09\/cube-with-signs-for-email-phone-and-letter-scaled.jpg","thumbnail_width":1920,"thumbnail_height":1080,"description":"One of the most important questions that any organization must ask before they purchase a hosted cloud phone system is: what kind of support do you offer? Indeed, while hosted cloud providers claim to offer post-sales support, this does not mean that all support is the same! Some providers offer superficial support that is basically useless. Of course, you\u2019ll only find this out after spending hours (or days) going back and forth with various so-called technical support representatives. Many providers offer average support. It\u2019s not useless and frustrating, but it\u2019s definitely not great. They may even farm out support to..."}